Concur is the only provider to have completely unified travel booking and expense reporting into one seamless process. Concur is also the only provider that takes advantage of e-receipts – complete, live, electronic data that contains the entire record of a supplier transaction including folio data that looks exactly like the supplier's paper receipt. Through the power of Smart Expense, Concur automatically gathers and reconciles all electronic data generated during the ordinary course of business travel.
With Concur Travel & Expense, the click that books the reservation begins the expense reporting process. Even while business travel is still underway, Concur works for the traveler behind the scenes to automatically fill in the details with matching corporate card and supplier folio data as travel occurs. Now for the first time, the three sources of expense information – itinerary data captured at the time of booking, corporate card charges incurred by the employee and e-receipts captured directly from the supplier – can all be easily reconciled within one seamless travel and expense management process.
When all three sources of data match, the result is a Smart Expense, trusted transactions that Concur uses to automatically complete the expense report. For the vast majority of transactions, Concur eliminates the need for employees to edit – or companies to audit – an expense report. With Concur, expense reports can be automatically completed, audited, and posted for payment – all within corporate policy – with virtually no human intervention.
That's One Touch Business Travel – the game-changing approach to travel and expense management that no other company in the world can deliver. With Concur, it's as easy as Click. Done.
Can Your Solution Verify Transactions?
Every expense incurred by an employee is the result of a transaction between that employee and a supplier. Whether it's the airfare, hotel or rental car charges that comprise 75% of all expense reports - or even if it's rail, parking, restaurant or other expenses - it's important to verify that those transactions were legitimate, within policy and whenever possible, conducted with preferred suppliers leveraging negotiated rates. Concur is uniquely positioned and stands alone in our ability to equip clients with the data they need to gain an unprecedented level of confidence that every expense submitted is proper and appropriate.
Travel Booking Is Just The First Step
Because Concur is the only provider of an end-to-end travel and expense management solution, no other provider can offer this level of control over your organization's employee spend. With Concur Travel & Expense, employees book their travel based on your company's established travel policies, accessing the supplier content they need from the broadest selection available. Because it's all one seamless process, the traveler's itinerary is captured – whether booked on-line or through the travel agency. Concur continually monitors and accesses the relevant travel supplier distribution systems, for any changes or updates to the original itinerary – even after the trip is booked and ticketed – and automatically delivers that information which initiates the expense reporting process.
Itinerary Data Meets Actual Expenses
Concur's powerful unified travel and expense service also captures corporate credit card data for every transaction conducted during the specified itinerary. Since all itinerary data - whether booked through the travel booking tool or by the agent - has already been captured, the system actually "knows" which charges occurred during the course of business travel. Now, booked or itinerary travel data can be compared to actual expenses in real-time within the travel and expense management process. Variances can be instantly identified, policies can be enforced and suppliers can be monitored for compliance with negotiated rates. Best of all, because these are now Smart Expenses, the entire expense reporting process is taken out of the hands of the employee and managed automatically based on policies and audit rules.
And since Concur pioneered the introduction of e-receipts within expense reporting, this third and final source of trusted and detailed transaction data is delivered directly to the Concur system by participating suppliers, providing additional details and visibility into what was purchased at the hotel or from the rental car service.
The Result – Smart Expenses
The result of Concur's unique and industry-first process is a three-dimensional, 360 degree view of every transaction, from the moment it was booked, through any changes and updates, all the way to when the expense was finally incurred. And remember, all of this data is flowing automatically into Concur Travel & Expense without the need for error-prone manual data entry. Add to this the unprecedented level of detail available through participating e-receipt vendors, and it's easy to see why Smart Expenses are destined to become the standard by which all other travel and expense solutions are measured.